Engagement Managers play varied and challenging roles at Opera Solutions. They are the key point of contact for the client and are ultimately responsible for project delivery. They lead teams in structuring and completing assignments and are responsible for managing day-to-day interactions with clients.

They mentor and coach junior team members and play a pivotal role in ensuring good morale, smooth team relationships, and productive working environments.

Engagement Managers often choose to become more closely affiliated with an industry and functional practice — typically, because they find areas that excite them. This affiliation allows them to expand their knowledge while continuing to build their team and client management skills.

EMs' responsibilities go beyond simply managing project work; they also contribute to managing the office. This may include recruiting, leading training efforts for Business Analysts and Associates, and initiating other firm and practice development activities.

They also are charged with developing client relationships, which may include creating prospect presentations, drafting new proposals, and expanding existing relationships with clients.

Who should apply?
Engagement Managers typically have begun at the Associate/Senior Associate level and are promoted from within. However, some exceptional professionals with demonstrated success within an industry or in consulting may be invited to join Opera Solutions at the EM level.