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Outsourcing and Offshoring
Opera Solutions has supported a wide range of companies through all phases of their outsourcing and offshoring activities. We combine a deep understanding of our clients’ operations with extensive real-world experience, providing complete, end-to-end services:
- Determining the business case and sizing opportunities
- Identifying vendors and negotiating arrangements
- Setting up sites
- Transitioning functions
- Managing ongoing operations
- Providing governance, tracking tools, and processes
- Restructuring remaining onshore functions
We deliver significant cost savings – often reducing fully loaded costs by an average of 20-25%.
We work up to one-third faster than other outsourcing consultants, delivering a fully migrated and operational program in 8-10 months by using our broad network of on-the-ground relationships and our extensive library of vendor profiles, pricing benchmarks, and standard RFP and contract templates.
We work strategically and minimize risks. Our proprietary HR Analytics Software and our Portability Assessment Tools help us see deeply into clients’ operations so we can rapidly determine what can and should be outsourced, where operations should move, the size of the opportunities, and any risks and disruptions that must be managed.
We draw on the talents of seasoned executives: in-the-trenches, roll-up-your-sleeves individuals who have outsourced and offshored similar processes at other organizations. Their real-world perspectives guide the daily decisions and negotiations that drive success.
We craft flexible, “big idea” solutions to meet clients’ specific needs. For one client we set up a hybrid approach that married captive and vendor operations in India and the Philippines. The company met its dual goals for very high operational flexibility and sharply reduced expenses.
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