Formal Training for Consultants and Business Domain Experts: New hires receive introductory training from our senior consultants, analytics/technology specialists, and subject matter experts. These Opera Solutions-customized sessions focus on honing key skills, and include modules on solving problems effectively; using Opera's proprietary business tools, technology, and analytics; creating effective presentations; and conducting interviews.

Formal Training for Analytics Professionals: New hires learn basic analytical skills, modeling best practices, problem-solving techniques, and the basics of statistical software packages, specifically SAS. For more experienced staff members, analytics experts from Opera's San Diego office teach advanced analytical concepts and techniques. Ongoing learning and knowledge sharing includes sessions in which an employee presents a problem-solving scenario from one of his or her actual cases, followed by a brainstorming session to consider possible solutions. At the end of the exercise, the presenter will outline what techniques were used and the results they achieved.

Opera provides many other formal training programs open to both Consultants and Analytics Professionals, such as Advanced Communications Training, to help our people master new roles and responsibilities.

Evaluation & Coaching: Opera is a meritocracy, where the quality of one's work drives career advancement. We do not have a fixed career trajectory that requires our people to work at a lower level for a certain period of time before advancing to a higher position. The evaluation process, which happens twice a year, is an opportunity for senior leadership to come together to discuss each person's performance and determine how to help him or her reach full potential. This process also allows people to give upward feedback and peer reviews, and provides teams an opportunity to conduct a formal assessment of their group dynamics.

Individualized Pathing: At Opera Solutions, no two career paths are the same. The intimacy of our firm and the fast pace of our growth gives us the flexibility and the desire to shape individualized experiences for our people. We are committed to supporting the success of all of our scientists, engineers, sales executives, consultants, and technology specialists. We work diligently to identify engagements and roles that play to their strengths while also allowing them to stretch and grow. Some join Opera Solutions seeking a lifelong career in consulting, analytics, software, sales or technology, while others seek to learn as much as they can, as fast as they can, before they move on to new challenges. Regardless of one's career objectives, Opera Solutions can provide the right opportunities, with ongoing support and thoughtful career guidance.

Mentorship: All new hires are paired with mentors, who help guide them on their career paths and ensure that Opera meets key professional development needs. Mentors formally represent their mentees during the semiannual review process, and also provide a channel for advice and help to address any work-related questions or concerns. Mentors help mentees think through the key decisions that will chart their unique experiences at Opera, and ensure that they gain exposure to a broad range of practices, clients, and analytic experiences.

Buddy Program: The Opera Solutions Buddy Program provides new employees with a "buddy" — an informal peer contact who can provide practical advice on many issues, including life at Opera, dynamics, and work/life balance. Buddies support new employees from hire date through the first months of their careers, sharing their experiences and "been there, done that" knowledge to guide and mentor new hires throughout the critical early transition period.